Sales Operations Analyst (f/m)

Who are we looking for?

We are looking for a Sales Operations Analyst to support our sales team by keeping processes running smoothly, managing key administrative tasks, and turning sales data into clear, actionable insights. You will work closely with Management to track performance, build reports and metrics, and help the team make data-driven decisions, while ensuring day-to-day sales operations are efficient and well organized.

Core responsibilities:

• Support the sales team with contract administration, order processing, pricing updates, and CRM data management
• Maintain and improve sales processes, workflows, and documentation
• Develop, maintain, and automate sales dashboards, KPIs, and performance reports
• Track key sales metrics such as pipeline health, conversion rates, forecast accuracy
• Provide regular insights and analysis to Management to support decision-making
• Identify performance gaps, bottlenecks, and improvement opportunities through data analysis
• Support sales forecasting and planning activities
• Ensure data accuracy and consistency across CRM
• Identify opportunities to optimize sales processes, tools, and workflows through structured analysis
• Document best practices and contribute to sales playbooks and operational guidelines

Requirements that we are looking for:

• Bachelor’s or Master’s degree in Business, Finance, or a related field
• At least 3 years of experience in sales operations, business analytics, or sales administration
• Previous experience in the IT, software, or technology industry would be an asset
• Proficiency in Excel and sales/CRM tools (e.g., Salesforce, Pipedrive, Power BI)
• Strong analytical skills with experience in reporting, metrics, and dashboards
• Knowledge of automation tools, SQL, or advanced data analysis techniques is nice to have
• Strong organizational skills and attention to detail
• Excellent communication and presentation skills and ability to interact with all levels of organizations
• Advanced English knowledge (written and spoken), additional languages are a plus

Location: Zagreb, Croatia (hybrid)

What do we offer: 

• Do a purpose-driven job, join us in changing the way food is produced
• International working environment
• Personal development and educational opportunities
• Flexible work arrangements and the option to work from home partially

Perks and Benefits:

About us:

Company Information: We are a global, leading ag-tech company focused on delivering software solutions for the agri-food value chain. We focus on enterprise clients like corporate farms, vertically integrated food and beverage companies, agricultural input manufacturers with agronomic advisors, agribusiness banks and governments.

Vision: Changing the way food is produced, positively impacting over a billion people.

Mission: We empower farmers and agri-food companies with digital agriculture solutions to help them reach economically and environmentally sustainable food production.

Thank you for applying. Only those candidates who meet the requirements will be contacted directly. All applicants will be provided with equal opportunities regardless of their age, sex, race, culture or any other non-work-related characteristic. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection. 

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